Effective Date: May 6, 2025

Vccpanda is committed to protecting your privacy and ensuring a safe user experience. This Mobile App Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data while using the Vccpanda mobile app. This policy applies to all users who download, install, and use the Vccpanda mobile application (“App”).

1. Information We Collect

We collect the following types of information when you use our App:

• Personal Information: This includes your name, email address, phone number, and payment details. This information is necessary to provide our services to you.
• Usage Data: We collect information on how you use the App, including device information, IP address, app interactions, location data (if enabled), and other diagnostic data.
• Transaction Data: Details about your interactions with freelancers, purchases, payments, and other transactions conducted through the App.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and improve our services.
• To process payments and facilitate transactions.
• To personalize your experience within the App.
• To send you updates, notifications, and promotional content (if you opt-in).
• To communicate with you regarding customer support or issues related to your account.
• To monitor and analyze usage trends to improve the App.

3. How We Protect Your Data

We use industry-standard security measures, including encryption and secure data storage, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Third-Party Services

We may employ third-party services to assist in the functioning of the App, including payment processing and analytics. These third parties may have access to your personal information but are obligated to keep it confidential and use it solely for the purposes of providing services to us.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After this period, your personal data will be securely deleted.

6. Your Privacy Rights

You have the right to access, update, or delete your personal data. You can manage your notification preferences and account settings through the App. If you have any concerns regarding your data, you can contact us at hello@vccpanda.net.

7. Location Data

If you choose to enable location services, the App may collect and use location information to enhance user experience, such as for showing nearby freelancers or projects. You can disable location tracking at any time through your device settings.

8. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Mobile App Privacy Policy from time to time. When we make changes, we will post the revised policy within the App and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Mobile App Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:

Email: hello@vccpanda.net
Phone: +44 7476 810756
Address: 442 N Barranca Ave, Suite 192, Covina, CA 91723, USA