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GDPR Compliance Statement

Effective Date: May 6, 2025

Vccpanda is committed to protecting the privacy and personal data of all users in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This statement outlines how we comply with the GDPR when collecting, processing, storing, and transferring personal information of our users, including freelancers and buyers based in the European Union.

1. Lawful Basis for Processing
We only collect and process personal data when we have a legal basis to do so under the GDPR. This includes user consent, contract fulfillment, legal obligations, and legitimate interests related to operating a secure and efficient freelance marketplace.

2. Data Subject Rights
Under the GDPR, users located in the EU have the following rights:

  • Right to Access – You may request a copy of your personal data.
  • Right to Rectification – You can request correction of inaccurate or incomplete data.
  • Right to Erasure – Also known as the “right to be forgotten.”
  • Right to Restrict Processing – You can ask us to limit data usage in certain cases.
  • Right to Data Portability – You may request your data in a structured, machine-readable format.
  • Right to Object – You can object to processing based on legitimate interests or direct marketing.

3. Data Collection and Use
We collect only necessary data to provide our services effectively, including:

  • Registration and contact details
  • Transaction records and communication history
  • Service usage information (such as IP addresses and browser data)
    This data is used to manage accounts, facilitate projects, handle payments, prevent fraud, and provide support.

4. Data Transfers and Third Parties
All data is processed securely and may be transferred outside the EU to trusted service providers with GDPR-compliant data protection agreements in place, such as secure cloud storage or payment gateways.

5. Data Security and Retention
We apply strict security controls to protect personal data, including encryption, firewalls, and secure access protocols. Data is retained only for as long as necessary to fulfill contractual and legal obligations.

6. Consent and Opt-Out
When required, we request explicit consent before processing your data. You may withdraw your consent or change preferences at any time through your account settings or by contacting us directly.

7. Contact for GDPR Matters
To exercise your GDPR rights or for questions about data privacy, please contact our Data Protection Officer (DPO):
Email: hello@vccpanda.net
Phone: +44 7476 810756
Address: 442 N Barranca Ave, Suite 192, Covina, CA 91723, USA