Effective Date: May 6, 2025
This Data Protection Policy outlines how Vccpanda collects, processes, stores, and safeguards your personal data when you access or use our platform located at https://www.vccpanda.net. By using our services, you agree to the practices described in this policy.
1. Purpose of Data Collection
We collect personal data to operate our freelance marketplace effectively, to enable secure transactions, to support buyer-freelancer interactions, and to comply with legal obligations. The goal is to provide a safe, personalized, and productive experience for all users.
2. Types of Information Collected
The types of personal data we collect include, but are not limited to: full name, email address, contact number, billing information, IP address, device details, communication logs, and usage activity on our platform. We may also collect any content or files you share during your project engagement.
3. How We Use Your Information
Your personal data is used to manage your account, process payments, match you with relevant services or professionals, enable customer support, send important notifications, and analyze platform performance. We do not sell or rent your information to third parties.
4. Data Sharing and Disclosure
Your data may be shared with service providers who help us operate our platform, including payment processors, hosting providers, and fraud detection services. All third-party partners are contractually obligated to maintain the confidentiality and security of your information.
5. Data Storage and Security
Vccpanda uses industry-standard encryption, secure servers, and access controls to protect your personal data from unauthorized access, disclosure, or alteration. We retain your information only as long as necessary for legitimate business purposes or legal requirements.
6. User Rights and Control
You have the right to access, correct, or delete your personal data. You can update your account information at any time by logging in. To request data deletion or review, please contact us at hello@vccpanda.net.
7. Cookies and Tracking Technologies
We use cookies to improve site performance, personalize user experiences, and understand user behavior. You may control cookie settings via your browser preferences. For more details, refer to our Cookie Policy.
8. Changes to This Policy
We may update this Data Protection Policy to reflect changes in our practices or applicable laws. Any significant updates will be communicated via the platform or email.
9. Contact Information
If you have questions about this Data Protection Policy or your data rights, please contact us:
Email: hello@vccpanda.net
Phone: +44 7476 810756
Address: 442 N Barranca Ave, Suite 192, Covina, CA 91723, USA