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Code of Conduct / Community Guidelines

Effective Date: May 6, 2025

At Vccpanda, we are committed to providing a safe, respectful, and professional environment for freelancers and buyers alike. These guidelines outline the expectations for behavior on our platform, ensuring that all users can interact and collaborate in a positive and productive manner.

1. Respectful Communication

We expect all users to communicate with respect, professionalism, and courtesy. Disrespectful or abusive behavior, including hate speech, threats, and personal attacks, will not be tolerated. This applies to all forms of communication, including messages, project discussions, and reviews.

  • Be polite and respectful in your communication.
  • Use appropriate language and avoid offensive or inflammatory remarks.
  • If you disagree with someone, do so respectfully and constructively.

2. Professionalism in Work and Conduct

Freelancers and buyers alike must maintain a high level of professionalism in their dealings. This includes delivering quality work on time, providing clear and accurate information, and following through on commitments.

  • Freelancers should complete their projects according to the agreed-upon terms and deadlines.
  • Buyers should provide clear, concise instructions and promptly review and approve completed work.
  • Avoid any form of dishonesty, including misrepresenting your skills, work, or intentions.

3. Accountability and Transparency

Both freelancers and buyers are responsible for their actions and interactions on the platform. If issues arise, they should be addressed transparently and promptly.

  • If there is an issue with a project, communicate directly with the other party in a calm and respectful manner.
  • Both freelancers and buyers should follow the dispute resolution process if necessary, and refrain from making false claims or accusations.

4. Privacy and Confidentiality

All users must respect the privacy and confidentiality of others. Do not share or disclose personal information, sensitive business data, or intellectual property without proper consent.

  • Do not share another user’s contact details or private information without permission.
  • Keep client and project details confidential and avoid sharing work in public forums unless explicitly allowed.

5. No Harassment or Discrimination

Vccpanda is an inclusive platform that values diversity. Harassment, discrimination, or any behavior that targets individuals based on race, gender, age, disability, sexual orientation, or any other protected characteristic is strictly prohibited.

  • Treat all users equally and fairly, regardless of their background or personal characteristics.
  • Discrimination, harassment, or bullying will result in immediate action, including possible suspension or termination of your account.

6. Avoiding Conflict of Interest

Freelancers and buyers should avoid situations where their interests may conflict with the platform’s rules or the interests of others. This includes not manipulating reviews or engaging in fraudulent behavior.

  • Freelancers should not attempt to manipulate ratings or reviews to mislead other users.
  • Buyers should not withhold payment for work completed, except in cases where the service provided fails to meet the agreed-upon terms.

7. Respect for Intellectual Property

Users must respect intellectual property rights. Freelancers should only submit original work and avoid plagiarizing or using copyrighted content without proper authorization.

  • Always give proper credit for work or ideas that belong to others.
  • Buyers should respect the intellectual property rights of freelancers and refrain from using the work in a manner that violates the freelancer’s rights.

8. Compliance with Laws and Regulations

Users must comply with all relevant local, national, and international laws, regulations, and licensing requirements when using the Vccpanda platform.

  • Do not engage in illegal activities, such as offering services that are prohibited by law or attempting to defraud the platform.
  • Freelancers and buyers must ensure that any work completed or service provided is lawful and adheres to local regulations.

9. Ethical Use of the Platform

Users should use the Vccpanda platform in a manner that contributes positively to the freelance community. Avoid manipulating platform features or engaging in spammy behavior.

  • Do not post irrelevant or misleading content in your profile, projects, or proposals.
  • Avoid soliciting or promoting services outside the platform in a way that undermines the integrity of Vccpanda.

10. Reporting Violations

If you witness a violation of these guidelines or experience inappropriate behavior, please report it to Vccpanda. We are committed to investigating all reports and taking appropriate action.

  • You can report violations through the platform’s support system.
  • All reports are taken seriously, and we will work to resolve issues quickly and fairly.

11. Consequences of Violating the Code of Conduct

Failure to follow the Code of Conduct and Community Guidelines may result in actions including but not limited to:

  • Warning or suspension of your account
  • Removal of your listings or projects
  • Permanent ban from using the platform
  • Legal action for severe violations (e.g., fraud, harassment, etc.)

12. Continuous Improvement

Vccpanda is dedicated to maintaining a positive and productive community for all users. We reserve the right to update or modify these guidelines as necessary. We encourage all users to stay informed about any changes.

Contact Information

If you have any questions or need assistance, please contact us:

  • Email: hello@vccpanda.net
  • Phone: +44 7476 810756
  • Address: 442 N Barranca Ave, Suite 192, Covina, CA 91723, USA