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Client/Buyer Agreement

Effective Date: May 6, 2025

Welcome to Vccpanda! This Client/Buyer Agreement governs your access to and use of the Vccpanda platform, available at https://www.vccpanda.net, to hire freelancers for various services. By using the platform, you agree to comply with the following terms and conditions.

1. Introduction

This Agreement outlines the terms and conditions under which buyers (“Clients”) can access and use the Vccpanda platform to post projects, hire freelancers, and receive professional services. By accepting these terms, you acknowledge and agree to be bound by the agreement.

2. Account Registration

To hire freelancers and access services on Vccpanda, you must create an account. When registering, you agree to provide accurate, complete, and current information. You are responsible for maintaining the security and confidentiality of your login credentials.

3. Posting Jobs and Hiring Freelancers

Clients can post projects or browse freelancer profiles to hire professionals for specific services. By posting a job:

  • You provide a description of the service required.
  • Freelancers can apply for your job, submit proposals, and offer quotes for your project.
  • You can review freelancer profiles, portfolios, and ratings before making a hiring decision.

4. Payment and Fees

When you hire a freelancer on Vccpanda, the following fees apply:

  • Payment: You agree to pay the agreed-upon amount to the freelancer for completed work.
  • Service Fee: Vccpanda charges a 10% fee on payments made to freelancers. This fee is deducted from your total payment.
  • Payment Method: All payments are processed securely through the Vccpanda platform, and any transactions outside of the platform are not the responsibility of Vccpanda.

5. Communication and Collaboration

Once you’ve hired a freelancer, communication and collaboration are facilitated through the Vccpanda platform. You can discuss project details, share files, and track the project’s progress securely within the platform.

  • Ensure that you provide clear instructions and expectations to freelancers.
  • Communication must be professional, and Vccpanda reserves the right to suspend accounts for inappropriate behavior.

6. Delivery and Approval

Freelancers are required to deliver work within the agreed timeframe. Once the work is completed, you, as the buyer, must review and approve the work.

  • If you are satisfied with the deliverables, you can approve the work, and the payment will be processed.
  • If the work does not meet your expectations, you can provide feedback and request revisions based on the original agreement.

7. Refunds and Disputes

In the event of a dispute between you and the freelancer regarding the quality or delivery of work:

  • You should first attempt to resolve the issue directly with the freelancer.
  • If the dispute cannot be resolved, you may submit a dispute to Vccpanda. Vccpanda will act as a neutral party and work toward a resolution.

Refunds are issued based on the quality of work delivered and the terms of the agreement.

8. Intellectual Property

Upon full payment for the work, the intellectual property rights to the completed work will be transferred to you, unless otherwise agreed in writing. Freelancers retain ownership of the work until payment is made, at which point the buyer gains full usage rights.

9. Limitation of Liability

Vccpanda is not liable for any direct or indirect damages arising from the use of the platform, the quality of freelance work, or any disputes between buyers and freelancers. We act as a connection platform and do not guarantee the outcome of any freelance job or contract.

10. Termination

Vccpanda reserves the right to suspend or terminate your account if you violate this Client/Buyer Agreement. If a dispute is unresolved or payments are pending, we may hold transactions until an agreement is reached.

11. Governing Law

This agreement is governed by the laws of the United States and California. Any disputes arising from this agreement shall be resolved in the courts of California.

12. Contact Information

If you have any questions about this Client/Buyer Agreement, please contact us at:

  • Email: hello@vccpanda.net
  • Phone: +44 7476 810756
  • Address: 442 N Barranca Ave, Suite 192, Covina, CA 91723, USA